Return Policy

30-Day Money Back Guarantee

We want you to love your purchase! If for any reason you're not completely satisfied, we offer a 30-day money back guarantee from the date of delivery.

Return Policy:

  • Items must be returned within 30 days of receiving your order.

  • Products must be unused, in original condition, and with all original packaging.

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

  • Once we receive and inspect the item, a full refund will be issued to your original payment method within 5-10 business days.

To start a return, please contact our customer support team with your order number and reason for return.

 

Non-Refundable Items

Please note the following items are non-refundable and not eligible for return:

  • Discounted or sale items

  • Free gifts or promotional items included with your order

All discounted purchases are final sale and cannot be returned or exchanged. We recommend double-checking your order before completing your purchase.

 

Replacements for Damaged Items

We stand by the quality of our products. If your item arrives damaged or defective, we’ll send you a free replacement right away.

To request a replacement:

  • Contact us within 7 days of receiving your order

  • Provide your order number and photo evidence of the damage

Once verified, we will process and ship your replacement at no extra cost.

We’re committed to making it right — your satisfaction is our priority.

 

Lost or Stolen Packages

We are not responsible for lost or stolen packages marked as "delivered" by the carrier.

If your package shows as delivered but you didn’t receive it:

  • Double-check your delivery address and surroundings

  • Ask neighbors or household members if they received it

  • Contact the shipping carrier for more information

If the issue isn’t resolved, reach out to our support team. While we can’t guarantee replacements for lost or stolen items, we’ll do our best to help you find a solution.